FASTag FAQs

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General Queries

What is FASTag and why should I recharge it on super.money?

FASTag is an RFID tag linked to your vehicle that enables automatic toll deductions at toll plazas across India. Keeping it recharged ensures you can pass through tolls without stopping. super.money lets you top up your FASTag instantly, right from the app.

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L1: Bill Payments L2: Fastag Recharge Queries

General Queries

Which FASTag issuers can I recharge through super.money?

You can recharge FASTags issued by most major banks and payment providers including HDFC Bank, SBI, ICICI Bank, Axis Bank, Kotak Bank, and more. Simply search for your issuer in the Recharges & Bill Payments section.

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L1: Bill Payments L2: Fastag Recharge Queries

General Queries

Is it safe to recharge my FASTag on super.money?

Absolutely. All recharges on super.money go through BBPS, which is regulated by the RBI and uses bank-grade encryption. Your vehicle and account details are stored securely and never shared with any third party.

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General Queries

Do I get cashback or rewards on FASTag recharges?

Yes! You get upto 5% cashback when you recharge your FASTag via super.money. T&Cs apply.

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L1: Bill Payments L2: Fastag Recharge Queries

General Queries

Is there any convenience fee for FASTag recharges on super.money?

super.money does not charge any convenience fee for FASTag recharges. The amount you enter is exactly what gets added to your FASTag wallet, nothing more.

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General Queries

Can I recharge FASTags for multiple vehicles on super.money?

Yes. You can add and manage FASTags for multiple vehicles, whether it's your car, bike, or commercial vehicle, all from one place. Each can be given a nickname so it's easy to tell them apart.

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L1: Bill Payments L2: Fastag Recharge Queries

Adding a FASTag

How do I add my FASTag on super.money?

Go to the Recharges & Bill Payments section and select FASTag. Search for your FASTag issuer (the bank that issued your tag), enter your vehicle registration number or FASTag ID, and tap Fetch Details.

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L1: Bill Payments L2: Fastag Recharge Queries

Adding a FASTag

How do I find my FASTag ID or vehicle registration number?

Your vehicle registration number is the number plate number of your vehicle (e.g., MH12AB1234). Your FASTag ID is printed on the tag itself or available in your issuer bank's app. Either can be used to add your FASTag on super.money.

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L1: Bill Payments L2: Fastag Recharge Queries

Adding a FASTag

Can I save my FASTag for future recharges?

Yes. Once you've successfully added your FASTag, it's saved automatically. You can recharge it with just a tap going forward, without entering your vehicle details again.

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L1: Bill Payments L2: Fastag Recharge Queries

Adding a FASTag

Can I add a nickname to my saved FASTag?

Yes. You can add a custom name like 'My Car' or 'Office Vehicle' to each saved FASTag. This is especially handy if you manage tags for multiple vehicles.

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L1: Bill Payments L2: Fastag Recharge Queries

Adding a FASTag

My FASTag issuer is not showing up. What should I do?

Try searching for your issuer by name in the search bar. If you still can't find it, reach out to our support channel and we'll look into it.

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L1: Bill Payments L2: Fastag Recharge Queries

Adding a FASTag

I entered the right vehicle number but I'm getting an error. What should I do?

Please double-check your vehicle registration number for any typos or extra spaces. Make sure you're selecting the correct issuer bank. If the error persists, your issuer may have a temporary outage. You can try again after some time or reach out to our support channel.

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L1: Bill Payments L2: Fastag Recharge Queries

Recharge & Status

How long does a FASTag recharge take to reflect?

Most recharges reflect on your FASTag wallet within a few minutes. In rare cases, it can take up to 30 minutes. If your balance hasn't updated after that, reach out to our support channel with your transaction details.

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Recharge & Status

Is there a minimum recharge amount?

Yes, the minimum recharge amount may vary depending on your FASTag issuer. The app will indicate the minimum amount when you proceed to recharge.

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Recharge & Status

Can I check my FASTag wallet balance on super.money?

Yes. When you fetch your FASTag details, you'll be able to see your current wallet balance before recharging.

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Recharge & Status

I recharged from another app but super.money still shows the old balance. Will this update?

Yes. Our system runs periodic checks on your FASTag status. If you've recharged from another source, the updated balance will reflect in super.money within a few hours.

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L1: Bill Payments L2: Fastag Recharge Queries

Payment Related Queries

How do I recharge my FASTag on super.money?

Go to the Recharges & Bill Payments section, select your saved FASTag (or add a new one), enter the recharge amount, and tap Pay. You can pay using superUPI instantly.

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L1: Bill Payments L2: Fastag Recharge Queries

Payment Related Queries

Is there a maximum recharge amount?

The maximum recharge amount depends on your FASTag issuer's wallet limit, which is set by your bank. The app will let you know if your entered amount exceeds this limit.

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Payment Related Queries

My payment was successful but my FASTag balance hasn't updated. What should I do?

Please allow up to 30 minutes for the balance to reflect. If it still hasn't updated after that, reach out to our support channel. We'll check the status with BBPS and resolve it for you.

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Payment Related Queries

What happens if my FASTag recharge payment fails?

If your payment fails, no amount is deducted from your account. You can try again right away. If the amount was deducted but the recharge didn't go through, it will be automatically refunded to your source account within 5-7 business days.

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Payment Related Queries

How will I know my recharge was successful?

Once your recharge goes through, you'll see a confirmation screen immediately.

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Payment Related Queries

How can I see my past FASTag recharge history?

You can find all your past FASTag recharges from the Recharge & Bills transaction history.

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